Privacy Policy for Westec Corporation

At SESOR Express, accessible from www.sesorexpress.com, we value your privacy and are committed to protecting your information. This Privacy Policy explains how we collect, use, and disclose information, including images collected through our app and website.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies to our online activities and is valid for visitors to our website and users of our app with regards to the information that they shared and/or we collect. This policy is not applicable to any information collected offline or via channels other than this website and our app.

Consent

By using our website and app, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

We collect the following types of information:

1.1 Images:

  • We collect images related to customer-sent items for delivery verification and service improvement.
  • Images may include package contents, labels, and envelopes with receiver details.

1.2 Other Information:

  • Personal details you provide (e.g., name, contact information).
  • Usage data related to your interactions with the app and website.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

2.1 Images:

  • To verify and track deliveries.
  • To address any delivery issues or disputes.

2.2 Other Information:

  • To provide and enhance our services.
  • To communicate with you about your deliveries and account.
  • Provide, operate, and maintain our website and app
  • Improve, personalize, and expand our website and app
  • Understand and analyze how you use our website and app
  • Develop new products, services, features, and functionality
  • Send you emails
  • Find and prevent fraud

Disclosure of Your Information

3.1 Images:

  • Shared with delivery personnel and customer support as needed.
  • Sensitive information, such as envelopes with receiver details, is handled with care.

3.2 Other Information:

  • Disclosed if required by law or legal processes.
  • We do not sell or rent your information to third parties.

Data Security

We use appropriate security measures to protect your information from unauthorized access and misuse. However, no method of transmission over the internet is completely secure.

Log Files

www.sesorexpress.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, www.sesorexpress.com uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Google DoubleClick DART Cookie

Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.website.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads

Our Advertising Partners

Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of www.sesorexpress.com.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on www.sesorexpress.com, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that www.sesorexpress.com has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

www.sesorexpress.com’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Location Data

Our app may access your device’s location to provide certain features and functionality. The app collects and uses location data to:

  • Track and analyze user movements to provide personalized delivery services
  • Ensure efficient delivery routes and timely deliveries
  • Provide location-specific services and recommendations

If you are logged in as a driver, the app will continue to track your location in the background to facilitate the delivery service features. This allows us to monitor delivery progress and optimize routes in real-time.

Location data is collected only when you have granted permission to access this information. We do not share your location data with third parties without your consent.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

www.sesorexpress.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.